OBETODUN Fast Abula Restaurant ("OBETODUN FAR", "OBETODUN", "we", "our" and/or "us") sells and delivers food to customers who use our platforms and products, including our physical stores, website and subdomains at obetodun.ng, mobile applications, and social media accounts (collectively, the "Services") to place orders with us or our business partners ("Partner(s)").

When you use our services, we collect and use certain types of information to help us deliver the services. We understand that you are trusting us with your information, which is why we work hard to protect that information and put you in control.

This Privacy Policy applies to OBETODUN FAR and all our services. The policy explains what information we collect and why we collect it, and how you can access, update, export, and delete your information. Please read carefully and use the contact form on this website to get in touch if you have any questions.

Consent

You give your consent to our processing of your personal information in any of the following ways:

1. when you access our services, or
2. when you accept our cookies policy, or
3. when you visit our physical stores and submit your information for official and non-official purposes.

Information we collect

Depending on how you use our services and how you manage your privacy controls, we collect certain types of information to efficiently deliver our services. See below the kinds of information we collect.

Information you provide to us

When you create an account with us, we collect your name, email address, and phone number.

When you then place an order using our services, we also collect your delivery address, location (latitude and longitude), purchased items, order notes, and vouchers or promotional codes. Our payment service providers also collect your payment details, including credit or debit card information for processing your payment for us.

If you are ordering food to be delivered to a third-party, for example a friend or family member, we also collect the name and phone number of that recipient, as provided by you with your order.

We collect the information you share with us during your conversion with any of our staff members or delivery riders about your orders. This may include recording and taking notes of the phone conversion for service improvement and training purposes.

When you visit our physical stores, we process your image through CCTV cameras for security purposes, your safety and that of our staff.

Information we collect from your use of our services

When you access our services, we automatically collect and store anonymous information for service operation, troubleshooting, quality assurance, and security purposes.

From your browser and device

Depending on how you interact with our services, the information we collect may include your Internet protocol (IP) address (from which location information such as country, region, and city may be derived), the device model and operating system (type and version), the browser type and version, the date and time of access, the referral URL of your request, and a string of characters used to uniquely identify your browser or our app that you have installed on your device.

What we use to collect this information

We use a variety of technologies to collect and store information, including the following:

• Cookies

  Our websites and web apps use cookies to enhance your online experience, to make certain functions work better for you and to make it easier for you to browse through the services by remembering your preferences.

  Cookies are small text files which a website sends to and stores on your device when you visit the website for the first time. This is so that your browser can be recognised the next time you visit the website. You can use your browser's settings to disable all cookies, including cookies that are linked to our services. Please note that doing so may hinder your use of certain functions of our services. For example, accessing your account details and other similar functions will not work properly if you block your cookies. Learn more about how we use cookies.

• Third-party cookies and device identifiers:
  

  In some of our services, we use Google Analytics to help us analyse traffic to our websites and applications in order to better understand how the services are used. We also use Google's Firebase Cloud Messaging for sending and receiving messages across all your devices for some of our services that you use. Google Analytics and Firebase Cloud Messaging collect and store cookies or other device identifiers on your device, and these are used to measure your use of our services with which the tools are integrated. For more information, please see Google's Privacy Policy and How Google uses data when you use its partners' sites or apps.

• Local storage

  We collect and store information on your device using the available data cache options for that device. In some cases, this may include your order details and personal information such as your name, email address, phone number, and delivery address, for the purpose of improving your experience and enhancing the overall quality and performance of our services that you use.

  However, all cached data is deleted once you sign out of your account, uninstall the app from your mobile device, or the data is accessed via the browser that created it after its expiry date.

Why we collect information

We use the information that you give us and that from your use of our services in the following ways:

Provide our services

Using your information enables us to deliver our services while satisfying our legal contractual obligation, for example, to process an order you have placed with us, including preparing the order, sending it out for delivery, and confirming its delivery to you.

Maintain and improve our services

We use information from your use of our services to detect and fix errors and to help you with troubleshooting any issues that you report to us more quickly. Using these types of your information also allows us to make improvements to our services, for example, various people use different browsers to access our websites and web apps. With this information, we test our sites and apps on more browsers and fix any problems that we find for all users.

Communicate with you

We use personal information, such as your name, email address, and phone number, to communicate with you about our services that you are using, for example to inform you of service updates or improvements, or to notify you about the fulfilment of your recent order. We may also interact with you directly for other purposes in which you have shown an interest, for example, by contacting us, making an enquiry, or sending us your feedback, comments, or suggestions. Where you have given your explicit consent, we may also send you marketing emails.

Measure performance

We use information collected from performance measurement tools such as Google Analytics that our services integrate with to understand how our services are being used, for example, by analysing such data as visits to our websites and apps. Collecting data this way under legitimate interests is reasonably expected as part of the day to day running of our business.

Personalise content

We use your information to personalise and tailor our content to you, for example, by showing you products that are related to the ones in your order or sending you discounts and offers based on your order history.

Protect you, OBETODUN FAR, and others

We use your information to protect against fraud and automated abuse, and to detect, prevent, and diagnose potential security breaches.

Managing your information and privacy controls

When you are signed in to your account with us, you can manage your information in the following ways:

• Your personal information

  Browse to your account page to review and update your personal information, such as your name, email address, password, phone number, and delivery addresses.

• Account preferences

  Also, go to your account page to manage your account preferences, including opting in or out of receiving marketing communications from us. You can also use the relevant opt-out link provided in any marketing email that you receive from us.

Whether or not you are signed in or if you do not have an account with us, you can manage information collected and stored within your browser or device in the following ways:

• Browser settings

  You can set your individual browsers to disable all cookies, including cookies associated with our services. You will not be able to use certain features of our services if you block all cookies.

• Device settings

  You can also use your device settings to manage your data created with our apps. For example, Android provides a clear data function for installed apps, which you can use to remove our apps' data and cache from your device.

Exporting and deleting your information

You have the right, under the law, to access, amend, and delete your personal data, or to ask us to stop processing your personal data.

• Exporting your information

  Use the contact form on this website or within your account to request a copy of your data.

• Amending your information

  Sign in to your account and amend your personal information. For any information not amendable through your account, get in touch using the contact form on this website or within your account and we will make the change(s) for you as soon as possible.

• Deleting your information

  As we try to prevent accounts from being deleted in error or accidentally, you need to send us your account removal request using the contact form on this website or within your account.

Data retention notice

We only keep your information for as long as reasonably necessary, solely for the purposes we collect it, and for the purposes of fulfilling any regulatory, legal, accounting, or tax obligations. Governed by the provisions of NDPR 2019, we retain users' personal information as follow:

• Inactive account

  Your data can remain on our systems for up to six (6) years after your last active use of our services. Expect your personal information to be deleted after this time.

• Deceased

  We remove the personal information of a deceased person from our systems as soon as evidence of death is presented by the deceased's relative.

• You request deletion

  If you request that your personal information be deleted from out systems, we will honour that request as soon as possible, so long as there are no obligatory requirements stopping us from doing so.

We may have obligations to retain certain information for longer periods of time for the following legal or legitimate business reasons:

• Tax or accounting purposes, for example, your invoice and payment data.
• Legal or regulatory requirements, for example, if we receive a court order, or we need to investigate potential violations of our Terms of Service.
• Protect privacy or rights of others.

Sharing your information

We do not share your personal information with any third-parties unless we have your explicit consent to do so, and except in the following situations:

Service providers and agents

We engage other businesses, independent contractors, and affiliates of OBETODUN FAR with whom we share personal information in order to process it or to perform specific services and/or functions for us. For example, we use trusted service providers to help us with web hosting and with processing of credit card information - we do not collect or store credit card information. Also, we share your name, phone number, and delivery address with our delivery riders for the purpose of getting your food to you.

Business transfers

If OBETODUN FAR goes into a merger, acquisition, or another transaction with another business, or creation of a separate business, involving selling or transferring all or some of our assets, confidentiality of your personal information will continue to be maintained. We will notify all affected users before personal information becomes subject to another privacy policy.

Legal reasons

We will share personal information with organisations outside of OBETODUN FAR if we believe, in good faith, that access, use, preservation, or disclosure of the information is reasonably necessary to:

• comply with applicable law, regulation, legal process, or other government requests (for example, a court order),
• enforce our Terms of Service (for example, in cases of potential violations),
• detect, prevent, or address fraud, security, or technical issues related to our services, or
• protect the property, rights, and safety of OBETODUN FAR, our users, and others.

Protecting your personal information

We provide security measures to protect you and OBETODUN FAR from unauthorised access, disclosure, or manipulation of information in our care, including:

• Storing your information on servers that are frequently monitored at locations with secured facilities that have restricted access.
• Restricting personal information only to OBETODUN FAR, independent contractors, and agents who need to know the information in order to operate, develop, and maintain our services.
• Encrypting your data with strong Secure Sockets Layer ("SSL") to keep it private when transmitted between your device and our servers.

We also encourage you to observe measures on your part in order to ensure further security of your information. We recommend the following:

• Keep your login details safe always,
• Never share your username and password with anyone,
• Use a very strong password and memorise it - do not write it down literally,
• If you use a shared computer or mobile device to access your account:
  1. do not use the "Remember me" feature of signin, and
  2. always sign out completely and close your browser or application.

Children

Unless otherwise indicated, our services are not intended for use by, or targeted towards, children under the age of 13. We do not knowingly collect personal information from anyone below this age. Information of such persons will be removed from our systems as soon as we are aware of it.

External links

From time to time, our services may include links to and from our partners, who have their own privacy policies. While we look to include quality, safe, and relevant external links in our services, we cannot guarantee or verify the contents of any externally linked website despite our best effort. We do not accept liability or responsibility for any damages or implications caused by visiting any external websites. Exercise caution before submitting your personal information to any websites.

External links are clickable text, banner, or image links to other websites.

Your rights

If the facilities we provide are not sufficient to view and manage your personal information, you can request to access, update, or correct the information. You also have the right to object to the processing of your personal information on grounds associated with your specific situation, if the information is subject to the Nigeria Data Protection Regulation (NDPR) 2019 and processed based on legitimate interests (for example, direct marketing).

NDPR also gives you the right to have your personal information erased and restricted, and you can ask for portability of the information.

You can contact us at any time to request any of the above. We will endeavour to fulfill your request within 28 days after we have verified your identity.

Changes to our privacy policy

We may update our Privacy Policy from time to time. All changes to our Privacy Policy will be posted on this page. We encourage you to visit this page periodically.

For the purposes of Nigeria Data Protection Regulation (NDPR) 2019, the controller of your personal information is OBETODUN Fast Abula Restaurant, 26 Adelabu Street, Surulere, Lagos, Nigeria.

Useful third-party privacy policies

Below are links to third-party privacy policies you can read for further information. You will find information on how to delete or refuse cookies for individual services by following the relevant links.